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5 Trends For The Global Airlines Industry By: wns | Oct 11th 2013 – Discover the trends that are driving and will continue to drive the Airline Industry. Tags: Innovation Is A Two-way Street In A Bpm Relationship By: wns | Jun 11th 2013 – "��Innovation is a 2-way street in a BPM relationship"��, Keshav Murugesh, WNS"��s Group CEO, to UK’s Raconteur in an interview Tags: Survey: F&a Outsourcing Drivers: Today And Beyond By: wns | Apr 17th 2013 – A survey by Outsourcing Center and WNS found that 63% of participating organizations have partially outsourced their F&A processes. Tags: Going Glocal For Building Efficiencies Is The "��new Normal"�� In The Hospitality Industry By: wns | Mar 15th 2013 – WNS"��s article on "��Going Glocal for Building Efficiencies is the "��New Normal"�� in the Hospitality Industry "�� emphasis how only a global approach can enable organisations in the hospitality industry overcome cost and process challenges, and build strong and sturdy processes that can withstand vola … Tags: Tackling The 4 Trickiest Workforce Management (wfm) Challenges By: wns | Mar 12th 2013 – Read this extremely insightful whitepaper on tackling the trickiest workforce management (WFM) challenges in a call-center. You will like it for its detailed analysis on the basics of WFM, the challenges involved and the best-practice sharing to overcome the challenges. Whitepaper is also available at – .bit.ly/15HpuE … Tags: Overcoming Retail Hurdles With Business Process Outsourcing And Analytics By: wns | Jan 18th 2013 – The retail industry on both sides of the Atlantic has been undergoing huge organizational and operational changes. With a global economic recovery likely to remain elusive just yet, retailers in the US and UK are looking towards Business Process Outsourcing and Analytics solutions to save the day. Article is also avai … Tags: Why Are Doctors, Actuaries And Investment Bankers Joining Wns? By: wns | Jan 2nd 2013 – WNS Positioned in The Economic Times as a Magnet for Top-Drawer Talent Tags: Wns Collaborates With Kyriba® To Deliver Treasury And Cash Management Capabilities By: cathrine | Dec 6th 2012 – WNS, a leading provider of global BPO services collaborates with Kyriba to further strengthen its finance and accounting (F&A) capabilities. Tags: Whitepaper – High-end Actuarial Risk Management Solutions By: wns | Oct 30th 2012 – This brilliant whitepaper de-codes the Impact of Emerging Regulatory Trends on U.S. Insurers with special focus on Solvency II. Also find out how WNS"��s specialized actuarial services can meet the emerging needs of customers across the insurance domain. Tags: Solvency Ii ‘s Impact Will Affect Process Efficiency In Insurance By: wns | Aug 31st 2012 – WNS brings to you an extremely informative whitepaper on Solvency II, an European Union Directive that covers 30 countries. With the revised compliant deadline for Solvency II now set to January 1, 2014, this whitepaper talks about the required framework, internal models, risk management, information technology and data man … Tags: Building Brands Through Social Customer Service By: wns | Aug 7th 2012 – With companies looking to reduce customer support via calls and increase adoption of the new forms of Web-based communication,SOCIAL MEDIA has emerged as a channel with the potential to re-write some of the conventional rules. This whitepaper shares the right framework that companies must adopt while embarking on a social-m … Tags: 10 Smart Tips To Transform Your Contact Center Into A Sales Center Of Excellence (coe) By: wns | Jul 27th 2012 – Service and Sales are two very diverse organizational functions. The new-age contact center has the unique ability to equip and empower a contact center agent with selling skills and techniques that enables him to cross-sell and up-sell products in addition to handling a service call efficiently. This article underlines som … Tags: Case Study: Wns Helps In Centralization By: wns | Jul 4th 2012 – A leading manufacturer wanted to centralize its procurement function spread across several European entities into one entity with unified processes. With the client"��s requirement in deep focus, WNS not only centralized the procurement operations, but also helped deliver clear visibility of the client"��s EUR 1 bil … Tags: Wns Case Study – Insurance Center Of Excellence By: wns | Jun 29th 2012 – WNS helps reduce operating costs by GBP 1.3 Million by building an advanced middle office Center of Excellence for a leading global insurance player. Case Study is also available at .bit.ly/ODCAMM Tags: Raconteur Article – Great Brands Need Great Business Process Solutions By: wns | Jun 25th 2012 – WNS ensures a delivery mechanism that aligns to contribute to the overall growth and strategy of the client organization so that it emerges as a winner brand. Tags: Realize Sustainable Benefits With A Well-constructed Ap Automation Strategy By: wns | Jun 21st 2012 – Smart organizations are realizing that automating their Accounts Payable (AP) process can lead to significant cost savings – paperless invoicing, reduced errors, and quicker and hassle-free processes. Read this whitepaper on the many benefits of AP process automation Whitepaper is also available at .bit.ly/MlSXe … Tags: Helping Sita Build Agility Into Their Supply Chain Management To Optimize Product Delivery By: wns | Jun 20th 2012 – Case Study showing how WNS helped reduce operational costs, create a more responsive, centralized and enhanced back-office to streamline product delivery and maximize customer service for SITA, a leading service provider of IT business solutions and telecommunication services to air transport, government and GDS customers.< … Tags: Creating An Outsourced Center Of Excellence For Functions Managing Internal And External It Helpdesk By: wns | Jun 20th 2012 – Case Study showing how WNS successfully provided a global insurance giant with a transformational solution that refined and managed the client"��s critical support function related to IT helpdesks. The tailor-made offshore solution by WNS helped the client accrue a revenue savings of 60 percent in its very first year of … Tags: Re-devising Finance And Accounting Services To Re-energise Your Business By: wns | Jun 19th 2012 – The Key imperatives for Finance and Accounting Services to achieve "��outperformance"��. A look at how WNS enables its clients to accelerate their transformation journey via its state-of the-art finance business process management centers. Article is also available at : .bit.ly/IMrJIi Tags: Does The Cloud Come With A Silver Lining For Bpo? By: wns | Jun 19th 2012 – Sanjay Jain (Head – Global Transformation Practice WNS Global Services) claims that Business Process-as-a-Service (BPaaS) is actually a new phrase coined Platform-based BPO services that WNS excelled in. In this article, he makes a case for BPaaS, extolling and enumerating the multiple benefits of the Cloud in the BPO world … Tags: Increasing Scope And Product Coverage Of A Leading Asset Management Firm By Tenfolds By: wns | Jun 7th 2012 – Case Study on how WNS transformed Credit Undertaking Financial Research for a Leading Asset Management Firm. Industry: Banking and Financial Services; Process: Credit Undertaking Financial Research."�" Case study is also available at : .bit.ly/LZCcEn Tags: The Shipping Industry Finds An Unusual Survival Tactic In Outsourcing By: wns | Jun 7th 2012 – In the current shipping market, outsourcing is emerging as a necessity for shipping companies to maintain a competitive edge in the market. This article tells you how an experienced BPO partner with deep domain expertise and a track record of bringing in operational excellence can be the buoy companies are looking for to co … Tags: Transforming Credit Analysis And Financial Research For A Leading Asset Management Firm By: wns | May 29th 2012 – A case study on how WNS Transformed Credit Analysis and Financial Research for a Leading Asset Management Firm.Industry: Banking and Financial Services; Process: Credit Analytics Financial Research. Details: .bit.ly/LA1nvd Tags: Helping Utilities .pete Better With Outsourcing By: wns | May 18th 2012 – Changes in technology, de-regulation, and other factors are making it harder for utilities .panies to .pete than ever before. Utilities outsourcing is one tactic that savvy .panies are using to reduce capital expenditures and stay more flexible in an ever-changing industry. Read on to find out how a "return to basic … Tags: Smart Meters To Power The Energy And Utilities Sector By: wns | May 17th 2012 – Switching to Smart Meters "�" Can utilities cos. rise to the challenge? Energy today is much more than a mere natural resource; it is considered as a geopolitical, economic and strategic resource. The world is also waking up to the realization that uncontrolled energy consumption can have adverse effects on the env … Tags: Utilities Crm Enters A New Era – Customer Demand Assumes New Proportions In Utilities By: wns | May 2nd 2012 – Having gone through considerable amount of consolidation, re-structuring and de-regulation, the Utilities industry is at an inflection point, with the Voice of the Customer taking high precedence. Customer wakefulness has reached new heights and customer service ratings today have a strong impact on parameters like market g … Tags: Next-gen"�� Solutions Enable Keeping Pace With Regulatory Changes & Rising Demand For Actuarial Serv By: wns | Nov 15th 2011 – The insurance industry world-wide is facing a dizzying number of challenges including increased international regulation and focus on accounting and actuarial standards. The regulatory changes in the international arena include Europe"��s transition to Solvency II. Tags: Nike Dunk Sb Low Homard By: Nina | Sep 15th 2011 – La homme nike shox – Le homard est l’un des membres de la famille Nike Dunks Low, aux ce’tés de la Nike Dunk SB Low 720 Degrees, Nike Dunk SB – Gore Tex ®, WNS Dunks Fleur faible et beaucoup plus. Tags: How Outsourcing Can Help The Airline And Travel Industry Prevent Online Fraud By: wns | May 27th 2011 – The resignation of Alibaba’s Chief Executive Officer last month due to insufficient fraud controls in the .pany has set off alarm bells across management circles in every online market. Tags: Changing The Knowledge Centricity Game By: wns | Apr 21st 2011 – Organization, culture, skills, talent, tools, standardization "�" together all these challenge a .pany’s ability to be.e a true knowledge .petitor. Tags: Outsourcing To Wns, Increased Conversion Rate By 50 Percent For Travelocity’s Inbound Offline Sales By: wns | Apr 15th 2011 – In 2006, the global travel industry was experiencing significant growth. With the industry growing at over 5 percent per annum, managing growth while reducing operational costs was an imperative for the travel industry. Tags: Outsourcing Pra Operations For Reducing Costs And Improving Productivity For Sas Airlines By: wns | Apr 15th 2011 – SAS Airlines, the Nordic region’s largest listed airline and travel group, is a major European provider of air transportation and airline-related services to over 29 million passengers per year. Tags: Outsourcing Helps A Leading Utilities .pany Deliver Superior Customer Service By: wns | Apr 5th 2011 – The WNS team extends the client"��s enterprise by supporting initiatives to drive improved customer service whilst meeting rigid operational constraints. Substantial gains were observed in the consumer satisfaction scores across various parameters as a result of client investment within the relationship supporting the fast … Tags: Outsourcing To Wns Helps Caribbean Airlines Transform Its Revenue Accounting Process By: wns | Apr 5th 2011 – WNS, a leading outsourcing provider to the travel and leisure industry, was selected to implement passenger revenue accounting processes through its platform, JADE. Tags: Wns Helps A Multi-line Insurer"��s Debt Recoveries & Reducing Time For Settlement Of Claims By: wns | Apr 5th 2011 – WNS focused on transforming the key processes of the client’s motor claims recovery business to eliminate system inefficiencies and reduce the claim life cycle. Tags: Increasing Efficiency Of Claims Bill Payment Process By 15 Percent For Uk’s Healthcare Insurer By: wns | Apr 5th 2011 – WNS team realized that re-engineering the present operational model would result in better customer service, and significant cost savings. A LEAN Sigma project was initiated to identify process gaps and increase efficiencies. Tags: Myhomemove Partnered With A Global Offshore Bpo Provider (wns) To Reduce Legal Processing Cost & Man By: wns | Mar 25th 2011 – MyHomeMove decided to partner with a global offshore business process outsourcing provider to reduce legal processing cost and manage scalability as a response to the highly .moditized, .petitive and seasonal business environment in which they operate. Tags: Outsourcing To Wns Helps United Airlines In Revenue Accounting And Recovery By: wns | Mar 25th 2011 – United chose to leverage WNS’s offshore capabilities to help meet those objectives and enhance recoveries from fare audits. Tags: Outsourcing Can Help Consolidating Of Processes & Improvement Of Response Time For A Insurance Firm By: wns | Mar 25th 2011 – Our client adopted business process outsourcing as part of its operating model to improve efficiencies, rationalize costs and enhance .petitiveness. In 2002, they partnered with WNS in order to tap into our deep domain expertise and operational excellence. Tags: Outsourcing To Wns Helps A Leading Insurer Increase Customer Retention By One Percent By: wns | Mar 17th 2011 – The client is a leading U.S.-based property and casualty insurer. In a challenging economic environment with stagnating growth, the client needed to identify the drivers of demand for customer retention, mid-term cancellation and conversion / acquisition of insurance policies in the auto insurance market. Tags: Wns Formulates Lifetime Model For Agency .pensation To Boost Sales Productivity By: wns | Mar 17th 2011 – The client is a leading insurer selling auto and home insurance products through a network of independent agents and brokers. The 2008 . Score online automobile insurance report estimates that 15 percent of respondents reported purchasing their current policy via an online channel, a 3 percentage point gain over 2007. Tags: Turbulent Times For Shipping And Logistics : Bpo Helps Turn Tide By: wns | Feb 14th 2011 – The global recession rocked the Shipping and Logistics industry with idling vessel capacity, significant reduction in volume, and immense pressure on pricing and margins. Speaking at an international trade and transportation conference in Houston recently, Christopher Koch, President & CEO of the World Shipping Council (WS … Tags: Working Capital Optimization:not Just Board-room Conversation By: wns | Feb 14th 2011 – As credit markets tighten and earnings are squeezed, finance functions are applying ever greater scrutiny to the efficiency of their back-office processes. The smart application of technology is helping build agility into the hitherto tardy manual processes, increase cash flow visibility, improve the relationship between th … Tags: Nurturing Leadership In The Outsourcing Industry By: wns | Feb 14th 2011 – The world is divided in its opinion"�� while some would argue that leaders are born, others would argue that leaders are created. Tags: Wns Leverages Netapp And Vmware To Deliver High Availability And Low Cost Data Center Infrastructure By: wns | Feb 9th 2011 – WNS required a storage platform that would minimize capacity requirements, provide as callable solution to address future growth, help in file server consolidation and offer a backup solution that would centralize backup across multiple data centres. Tags: End-to-end Consolidation Of The Order-to-cash Cycle For A Global Air Delivery And Freight Services P By: wns | Feb 9th 2011 – Our client is a global logistics conglomerate headquartered in the U.S., with a broad portfolio of transportation, e-.merce and business services. It has been consistently ranked among the world’s most admired and trusted .panies. The .pany offers integrated business applications through operating .panies .peting … Tags: Navigating The Ideal Outsourcing Balance In Choppy Waters By: wns | Feb 9th 2011 – The shipping industry worldwide is responsible for the carriage of approximately 90 percent of world trade, and is outsourced are operations, finance and accounting, customer considered a barometer of the collective global economy. Relationship management and information technology. The clear waters witnessed by the industr … Tags: Business Process Outsourcing To Guarded Investment Managers By: wns | Feb 9th 2011 – As the global economy recovers from its worst ever recession, markets continue to be unguided, riding on the back of uncertainty. The extent of impact has been significant across most asset classes and geographies. All major investors and market participants report a sentiment of cautiousness and weakness in their outlook. Tags: A Centre Of Excellence Takes Stronghold As The New Strategic Differentiator By: wns | Feb 9th 2011 – The downturn has taught businesses across the globe one key lesson, and that is to do business efficiently. Today’s managers are seeking efficiency in multiple areas, from pursuing growth strategies in a cost-efficient manner; to tapping the emerging economies with the right product at the right time; and making more inform … Tags: Outsourcing .panies Grow Their Workforce On Philippine Soil By: AudreyB | Sep 26th 2010 – While India mulls over its current problems with the US, and China, other outsourcing hubs are emerging from India"��s shadow, case in point, the Philippines. One thing that shows in the recent expansions is that .panies such as Infosys and WNS, are now looking towards the Philippines for financial services, an area that … Tags: 相关的主题文章:

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